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The Data at Rest Encryption Program Has Made Progress With Identifying Encryption Solutions, but Project Management Needs Improvement

Report Number
2021-20-066

… Agencies. Internal Revenue Service Yes 5a842a96-d1e6-4fc8-b925-cf92c451c01d File 202120066fr.pdf Yes (agency-wide) … public release has been redacted from this document. TIGTACommunications@tigta.treas.gov | www.treasury.gov/tigta … its DARE implementation by September 2020. The IRS also added to the plan an expectation to deploy a DARE Full …

The Deputy Commissioner should consider adding a link to the Treasury Inspector General for Tax Administration’s (TIGTA’s) Whistleblower Protections webpage and ensure that the IRS internal webpage, Employee Resources includes pertinent information to…

Recommendation number
4
… The Deputy Commissioner should consider adding a link to the Treasury … information to… Sun, 01/26/2025 - 19:00 4 The Deputy Commissioner should consider adding a link to the Treasury … the anti-gag provision. Actions Need to Be Taken to Improve Compliance With the Anti-Gag Provision Requirements No $0 $0 …

Inflation Reduction Act: IRS Spending on Technology Transformation Efforts

Report Number
2025-IE-R029

… Efforts August 11, 2025 Report Number: 2025-IE-R029 TIGTACommunications@tigta.treas.gov | www.tigta.gov TREASURY … effort with estimated costs between $8 to $10 billion. After 10 years, and over $3 billion spent with minimal … manual processes and freeing up staff for more value-added activities. Digitizes and reduces operational and …

Major Management Challenges Facing the IRS

TIGTA seal
… tax administration by improving taxpayer service, updating computer systems, and increasing compliance and enforcement … the IRS did not begin processing ERC claims until 12 months after the credit was enacted, due to a lack of updated … tracking. In addition, several significant data assets were added to the IRS’s Enterprise Data Platform. This new …

The IRS Has Effectively Expanded Options for Taxpayers to Pay With Cash, but Participation Remains Low

Report Number
2020-IE-R003

… for Tax Administration Inspection / Evaluation $0 $0 The Commissioner, Wage and Investment Division, should consider … could expand to States where it is still unavailable. We added data from FDIC research to the map in Figure 4 to show … may have found an alternative way to make a payment after receiving the barcode, it is possible that some …

Although Virtual Face-to-Face Service Shows Promise, Few Taxpayers Use It

Report Number
2019-IE-R002

… for Tax Administration Inspection / Evaluation $0 $0 The Commissioner, Wage and Investment Division, and the National … to monitor and evaluate the performance of the… The Commissioner, Wage and Investment Division, should develop a … virtual service is that it reduces travel costs and time 15 After TIGTA made Field Assistance and Appeals aware of each …

Improved Communication and Outreach With Federal Agencies Could Reduce the Number of Invalid Retirement Benefit Statements Filed Each Year

Report Number
2018-IE-R007

… Improved Communication and Outreach With Federal Agencies Could … Tax Administration Inspection / Evaluation $0 $0 The Acting Commissioner, Tax Exempt and Government Entities Division, … Profit-Sharing Plans, IRAs, Insurance Contracts, etc. (hereafter referred to as benefit statement), is used to report …