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The IRS Has Effectively Expanded Options for Taxpayers to Pay With Cash, but Participation Remains Low

Report Information

Date Issued
Report Number
2020-IE-R003
Report Type
Inspection / Evaluation
Joint Report
Yes
Participating OIG
Treasury Inspector General for Tax Administration
Agency Wide
No (location specific)
Questioned Costs
$0
Funds for Better Use
$0
View Report

Recommendations

The Commissioner, Wage and Investment Division, should consider working with its external partners to add retailers in States without a participating location to increase the availability of the payment option

The Commissioner, Wage and Investment Division, should consider extending or eliminating the expiration time frame for barcodes to increase taxpayer participation and reduce taxpayer burden.
Recommendation rejected by IRS

The Commissioner, Wage and Investment Division, should conduct public awareness activities to increase taxpayers’ knowledge of all cash payment options and update internal guidance to reflect the most current information about cash payment options.