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Progress Update on Tax Return Scanning Initiatives

Report Number
2024-408-013

… Season and beyond. This detailed evaluation should be completed and documented… Internal Revenue Service Yes f87d2a0a-c252-48ca-8940-657d61c916d0 File … of information obtained during walkthroughs and IRS tabletop demonstrations. The Goal to Scan Millions of Individual …

Post-Pandemic Actions Have Contributed to Declines in Automated Collection System Level of Service and Collection

Report Number
2024-300-008

… December 20, 2023 Report Number: 2024-300-008 TIGTACommunications@tigta.treas.gov | www.tigta.gov TREASURY … decisions on the availability of portable work. Telework studies were performed in which some ACS collection … Operations Center’s Enterprise Telephone Database Reporting Website and Monthly Monitoring Reports for FYs 2018 through …

Acting Inspector General Heather M. Hill Announces Passing of the Honorable J. Russell George, Long-Serving Inspector General for Tax Administration

Press Release
… and evaluations to oversee the Internal Revenue Service. During his tenure, TIGTA’s oversight efforts … system. Mr. George’s passing marks the end of a lifelong commitment to public service. A native of New York City, he … legislation that created the Corporation for National and Community Service. Several years later, Mr. George served as …

Independent Attestation Review of the Internal Revenue Service’s Fiscal Year 2023 Budget Formulation Compliance Report and Detailed Accounting Report of Drug Control Funds

Report Number
2024-100-014

… Independent Attestation Review of the Internal Revenue Service’s Fiscal Year 2023 Budget Formulation Compliance Report and Detailed Accounting Report of Drug … Revenue Service’s Fiscal Year 2023 Budget Formulation Compliance Report and Detailed Accounting Report of Drug …

Continually monitor available ACS and ACS Support metrics to evaluate potential risks with ACS collection representatives and ACS Support tax examiners who telework and develop strategies to mitigate those risks, such as any adverse impact to its LOS,…

Recommendation number
4
… taxpayer information, productivity, and taxpayer customer service. Post-Pandemic Actions Have Contributed to Declines in Automated Collection System Level of Service and Collection No $0 $0 Closed … Continually monitor … taxpayer information, productivity, and taxpayer customer service. … Continually monitor available ACS and ACS Support …