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Assessment of Efforts to Provide Tax Relief to Eligible Taxpayers Impacted by the Ongoing Conflict in the State of Israel, Gaza, and the West Bank

Report Number
2025-IE-R002

… should ensure that IRS systems properly update the FCC regardless of the method used by the taxpayer to change their address. The Commissioner, Small Business/Self-Employed Division, should … for Distribution, Disaster Assistance for Israel. 1 26 U.S. Code § 7508A – Authority to postpone certain …

The Tax Offset Program Continues to Allow Millions of Dollars to Be Erroneously Refunded to Taxpayers

Report Number
2025-400-002

… $0 $23157344 The Chief, Taxpayer Services, and Chief, Tax Compliance Officer, should remove the erroneous LLC … and Chief, Tax Compliance Officer, should send Letter 3064C to the taxpayers we identified with an erroneous … requested programming changes are implemented by January 2026. The Chief, Taxpayer Services, and Chief, Tax Compliance …

The Deputy Commissioner should establish a Service-wide process where representatives from key functional areas including CFAM, RAAS and Accounts Management officials are responsible for expeditiously reviewing and addressing emerging/ongoing fraud…

Recommendation number
2
… The Deputy Commissioner should establish a Service-wide process where representatives from key functional areas including CFAM, RAAS and Accounts Management officials are responsible for expeditiously reviewing and …

In our January 2024 e-mail alert, we recommended that the National Taxpayer Advocate take action to ensure that local TAS telephone lines are properly monitored, and voicemail messages are addressed throughout the day to avoid full voice mailboxes…

Recommendation number
1
… In our January 2024 e-mail alert, we recommended that the National Taxpayer Advocate take action to ensure that … the day to avoid full voice mailboxes preventing taxpayers from leaving a message for a call back when a representative …

Laptop and Desktop Sanitization Practices Need Improvement

Report Number
2021-20-056

… for Tax Administration Audit $0 $0 The Chief Information Officer should ensure that the IRS only uses sanitization … Officer should ensure that hard disks separated from their computers are properly accounted for throughout the … been properly sanitized. Further, we estimate that 89 (2.30 percent)7 of the 3,882 computers may have been missing …

The Chief Procurement Officer should require contracting officers, regardless of NAICS code, to assess each contract and add the required FAR clause when appropriate. Performing these reviews will ensure compliance with the Department of the Treasury’s…

Recommendation number
5
… The Chief Procurement Officer should require contracting officers, regardless of NAICS code, to assess each contract and add the required FAR … when appropriate. Performing these reviews will ensure compliance with the Department of the Treasury’s… Sun, …

Steps Were Taken to Protect Employee Health and Safety, but Additional Efforts Are Needed to Ensure Compliance With Federal Guidelines During Pandemics

Report Number
2021-16-073

… and Safety, but Additional Efforts Are Needed to Ensure Compliance With Federal Guidelines During Pandemics … individual income tax returns are filed. 3 Pub. L. No. 116-260, 134 Stat. 1182 (2020). 4 TIGTA, Report No. 2021-16-020, … the IRS issued an evacuation order, effective March 30, 2020, for all employees, including those who were …

The Chief Taxpayer Experience Officer should evaluate the use and adaptability of the GCM to identify locations that would benefit from the expansion of services to underserved taxpayers.

Recommendation number
4
… The Chief Taxpayer Experience Officer should evaluate the use and adaptability of the GCM to identify locations that would benefit from the expansion of services to underserved taxpayers. … Service to Underserved, Underrepresented, and Rural Communities No $0 $0 Closed … The Chief Taxpayer Experience …

People First Initiative Actions Helped Taxpayers During the Pandemic; However, Many Taxpayers Received Inaccurate Collection Notices

Report Number
2021-36-060

… public release has been redacted from this document.. TIGTACommunications@tigta.treas.gov | www.treasury.gov/tigta … Received Inaccurate Collection Notices (Audit # 202030628) This report presents the results of our review to … time frame. The IRS provided supporting evidence for 326 of the 349 levies, affecting 79 taxpayers. Based on our …