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Taxpayer First Act: Data Security in the Identity Theft Tax Refund Fraud Information Sharing and Analysis Center

Report Number
2021-25-025

… updates are installed to timely remediate the… The Commissioner, Wage and Investment Division, should update … the IRS and the Trusted Third Party (TTP) by adding the Computer Security Incident Response Center (CSIRC)… The … Refund Fraud Information Sharing and Analysis Center, hereafter referred to as the ISAC. The IRS launched the ISAC as …

Processes Need to Be Improved to Identify Incomplete and Fraudulent Applications for Individual Taxpayer Identification Numbers

Report Number
2018-40-010

… Processes Need to Be Improved to Identify Incomplete and Fraudulent Applications for Individual Taxpayer … in the RTS to revoke ITINs determined to be issued in error after the three-day quality review period (i.e., the system … of Investigations background check. Information will be added to internal guidance directing employees to return the …

Stronger Access Controls and Further System Enhancements Are Needed to Effectively Support the Privacy Impact Assessment Program

Report Number
2015-20-079

… Governmental Liaison, and Disclosure (PGLD), should issue a communication to PGLD organization managers and employees … Disclosure. 10 of the 29 users on the PIAMS. In addition, after TIGTA brought it to the PGLD IMPACT ON TAXPAYERS … addition, in late March 2015, the contractor for the PIAMS added a new feature to disable user accounts. Besides having …

Most Federal Employee/Retiree Delinquency Initiative Cases Are Resolved with the Collection of Revenue; However, Some Program Improvements Can Be Made

Report Number
2015-30-051

… $0 $0 Internal Revenue Service Yes e8298b3c-7e91-4d33-9fc8-932bc1e27304 File 201530051fr.pdf Yes (agency-wide) … … document. Phone Number / 202-622-6500 E-mail Address / TIGTACommunications@tigta.treas.gov Website / … salary payments to U.S. Court System employees were added to the FPLP in FY 2014. The BFS is currently working …

The Commissioner, Wage and Investment Division, should emphasize to all employees with access to the Account Management Services system the importance of compliance with RRA 98 Section 3707 and reinforce that taxpayers are not to be referred to as…

Recommendation number
1
… The Commissioner, Wage and Investment Division, should emphasize … to the Account Management Services system the importance of compliance with RRA 98 Section 3707 and reinforce that … are not to be referred to as… Sun, 08/27/2017 - 20:00 1 The Commissioner, Wage and Investment Division, should emphasize …

Reduced Budgets and Collection Resources Have Resulted in Declines in Taxpayer Service, Case Closures and Dollars Collected

Report Number
2015-30-035

… to full capacity while ensuring the inventory levels are commensurate with the complexity of the cases. The Director, … (TDI). TDAs and TDIs in ACS inventory are created after prior efforts to collect unpaid balances via notices … Collection, Small Business/Self-Employed Division SE:S:FC Director, Collection Policy, Small Business/Self-Employed …

The Commissioner, Wage and Investment Division, should ensure that all functions have consistent procedures for adding identity theft markers that create an IP PIN for all confirmed victims of identity theft whose current address cannot be confirmed.

Recommendation number
2
… The Commissioner, Wage and Investment Division, should ensure … address cannot be confirmed. Wed, 03/22/2017 - 20:00 2 The Commissioner, Wage and Investment Division, should ensure … Personal Identification Numbers No $0 $0 Closed … The Commissioner, Wage and Investment Division, should ensure …

The Commissioner, Wage and Investment Division, should develop processes and procedures to ensure that individuals meet HCTC eligibility qualifications, including age, not deceased, and not incarcerated, before adding eligibility indicators to tax…

Recommendation number
1
… The Commissioner, Wage and Investment Division, should develop … indicators to tax… Sun, 05/21/2017 - 20:00 1 The Commissioner, Wage and Investment Division, should develop … Advance Monthly Payment Process No $0 $0 Closed … The Commissioner, Wage and Investment Division, should develop …

Fiscal Year 2015 Statutory Audit of Compliance With Legal Guidelines Restricting the Use of Records of Tax Enforcement Results

Report Number
2015-30-083

… Fiscal Year 2015 Statutory Audit of Compliance With Legal Guidelines Restricting the Use of … taxpayer rights is secondary to IRS enforcement results. After discussion with IRS management, they stated that they … Results from a Section 1204 employee. The IRS agreed and added this indicator as of June 2014. We also recommended …