Date Issued
Report Number
2023-IE-R009
Report Type
Inspection / Evaluation
Joint Report
Yes
Participating OIG
Treasury Inspector General for Tax Administration
Agency Wide
Yes (agency-wide)
Questioned Costs
$0
Funds for Better Use
$0
Recommendations
On March 1, 2023, we recommended that the Chief Privacy Officer receive notification from TIGTA OI at the time an investigation related to assaults and threats against IRS employees is initiated. Once notified, the PDT indicator should be input immediately on the individual’s tax account who assaulted or threatened the IRS employee.
On December 20, 2022, we recommended that the Chief, FMSS, evaluate whether the SAMC facsimile number is a viable method to report assaults and threats, and based on this decision, either remove references to this number from all reporting instructions and guidance or ensure that the use of this number is to an operational facsimile machine.
On December 20, 2022, we recommended that the Chief, FMSS, identify all existing instructions and guidance on how to report threats and assaults to ensure consistency and accuracy of this guidance.
On December 20, 2022, we recommended that the Chief, FMSS, coordinate with TIGTA OI to create a singular message instructing employees on processes and procedures for the reporting of assaults and threats.
On December 20, 2022, we recommended that the Chief, Facilities Management and Security Services, update all internal guidance as well as the IRS Source SharePoint site on the correct methods for employees to notify IRS SAMC and TIGTA OI to report assaults and threats.