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Improvements Are Required to Promptly Validate and Issue Manual Refunds Associated With Deceased Taxpayers

Report Information

Date Issued
Report Number
2025-IE-R012
Report Type
Inspection / Evaluation
Joint Report
No
Agency Wide
Yes (agency-wide)
Questioned Costs
$0
Funds for Better Use
$21,486,263
View Report

Recommendations

The Chief, Taxpayer Services, should develop procedures to upload claimant responses enabling assigned employees to electronically access supporting documentation for decedent refund cases.