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A Significantly Reduced Automated Substitute for Return Program Negatively Affected Collection and Filing Compliance

Report Information

Date Issued
Report Number
2017-30-078
Report Type
Audit
Joint Report
Yes
Participating OIG
Treasury Inspector General for Tax Administration
Agency Wide
Yes (agency-wide)
Questioned Costs
$0
Funds for Better Use
$0
View Report

Recommendations

The Director, Collection, Small Business/Self-Employed (SB/SE) Division, should monitor abatement and refund cases regularly to determine if any additional criteria can be added to the case creation process to eliminate these cases for ASFR inventory selection purposes.

The Director, Collection, Small Business/Self-Employed (SB/SE) Division, should track and measure the ASFR closure results for abatement rates, refund rates, and collection rates and should categorize the results by types of closures, including Refund Hold and high-net tax due, to better measure ASFR productivity.