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Results of the 2022 Filing Season

Report Information

Date Issued
Report Number
2023-40-021
Report Type
Audit
Joint Report
Yes
Participating OIG
Treasury Inspector General for Tax Administration
Agency Wide
Yes (agency-wide)
Questioned Costs
$0
Funds for Better Use
$0
View Report

Recommendations

Develop a process to enable taxpayers to schedule their TAC appointment online.

If online TAC appointment scheduling is not an option, develop a process to enable incoming calls to be routed to a call-back function rather than disconnecting the taxpayer and making them call again.