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The IRS Private Debt Collection Program Has Not Effectively Reported All Program Costs or Included Adequate Disclosures

Report Information

Date Issued
Report Number
2022-30-022
Report Type
Audit
Joint Report
Yes
Participating OIG
Treasury Inspector General for Tax Administration
Agency Wide
Yes (agency-wide)
Questioned Costs
$0
Funds for Better Use
$0
View Report

Recommendations

The Director, Collection, Small Business/Self-Employed (SB/SE) Division, should develop a review process to ensure that all contractor employees’ prescreenings are completed before working on the PDC program and, if necessary, that the associated costs are charged to the PDC program.

The Director, Collection, Small Business/Self-Employed (SB/SE) Division, should require the Private Debt Collection (PDC) program to report all print and postage costs based on actual costs.

The Director, Collection, Small Business/Self-Employed (SB/SE) Division, should develop a process to obtain Chief Counsel, Cybersecurity, and Taxpayer Advocate Service (TAS) labor costs when these costs are incurred for the Private Debt Collection (PDC) program.

The Director, Collection, Small Business/Self-Employed (SB/SE) Division, should adjust the Special Compliance Personnel Fund by $607,099 and disclose this in the next Private Debt Collection (PDC) and Special Compliance Personnel Program Annual Report to Congress.

The Director, Collection, Small Business/Self-Employed (SB/SE) Division, should adjust the indirect costs by $639,070 and disclose these adjustments in the next Annual Reports to Congress.