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Improvements Are Needed to Ensure That Members of the Military Receive Tax Benefits to Which They Are Entitled

Report Information

Date Issued
Report Number
2020-40-029
Report Type
Audit
Joint Report
Yes
Participating OIG
Treasury Inspector General for Tax Administration
Agency Wide
Yes (agency-wide)
Questioned Costs
$0
Funds for Better Use
$67,122
View Report

Recommendations

The Commissioner, Wage and Investment Division, should place an indicator on the 419 tax accounts of the veterans who the DOD identified but did not receive a letter to identify them as a potential claimant.
Recommendation rejected by IRS

The Chief Financial Officer should update the cost calculation models to ensure that all costs, including indirect labor costs, are used to calculate reimbursement amounts in future agreements to perform work for other Federal agencies.

The Commissioner, Wage and Investment Division, should evaluate the 1,453 claims we identified and issue refunds of interest due because of the systemic programming error.