Date Issued
Report Number
2024-400-012
Report Type
Audit
Joint Report
No
Agency Wide
Yes (agency-wide)
Questioned Costs
$0
Funds for Better Use
$8,114,040
Recommendations
On May 26, 2023, we notified the Director, Technical Integration, and the Director, Submission Processing, Wage and Investment Division, of our concern that tax examiners could no longer use the address tool and make updates to the Loose Documents Database. We recommended that the IRS diagnose the underlying issue(s) that has caused inoperability of the tools used with the RTS and triggered the database to also become inoperable.
Review the 5,534 tax returns we identified for which the IRS incorrectly paid retroactive credit claims and take the steps needed to recover the erroneously issued funds.
Review the 2,519 tax returns we identified for which the IRS incorrectly denied retroactive credit claims and take the steps needed to ensure that these taxpayers receive the benefits to which they are entitled.