Ensure that programming is in place to prevent taxpayers with potential identity theft indicators from being assigned to the PCAs and recall from the PCAs the taxpayers’ accounts that receive a potential identity theft indicator after PCA assignment.

Date Issued

December 26, 2022

Recommendation number

Status

Closed

Ensure that programming is in place to prevent taxpayers with potential identity theft indicators from being assigned to the PCAs and recall from the PCAs the taxpayers’ accounts that receive a potential identity theft indicator after PCA assignment.

Report

Fiscal Year 2023 Biannual Independent Assessment of Private Collection Agency Performance

Significant Recommendation

Questioned Costs

Funds for Better Use

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