The Chief Procurement Officer should ensure that the penalty of $1,017 is collected from the managed service provider for not meeting the service level.

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Date Issued

January 22, 2024

Recommendation number

Status

Closed

The Chief Procurement Officer should ensure that the penalty of $1,017 is collected from the managed service provider for not meeting the service level.

Report

Management and Oversight of Cloud Managed Services Contracts and the Enterprise Cloud Program Need Improvements

Significant Recommendation

Questioned Costs

Funds for Better Use

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