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Date Issued
Recommendation number
2
Status
Closed
The Director, Field Collection, Small Business/Self-Employed Division, should ensure that GS-13 grade revenue officers are working appropriate cases, and when possible, increase the percentage of GS-13 grade cases assigned to GS-13 grade revenue officers.
Report
Reduced Budgets and Collection Resources Have Resulted in Declines in Taxpayer Service, Case Closures and Dollars Collected
Significant Recommendation
No
Questioned Costs
$0
Funds for Better Use
$0