… enhancing the performance of their respective offices," he added. "Peggy has devoted her entire career to TIGTA and its … role as the Assistant Inspector General for Audit (AIGA) (Compliance and Enforcement Operations) and the Acting AIGA … strength, leadership, integrity, diligence and a relentless commitment to excellence in public service. About George …

… of individual taxpayers, including low-to moderate-income, elderly, disabled, and limited-English-proficient … not always use taxpayers' intake sheets correctly. TIGTA recommended that the IRS continue to emphasize with volunteers … taxpayers will receive accurate tax return preparation," he added. IRS management agreed with TIGTA's recommendations. …

… provide the best services with its limited resources," he added. TIGTA recommended that the IRS: develop sufficient measures … Program sites to ensure it is meeting expectations (after establishing a baseline); emphasize to employees and …

… responses to taxpayers' inquiries about their accounts," he added. TIGTA initiated its audit as part of efforts to … January 17 and February 29, 2012, found that the IRS computer system was correctly programmed. The IRS conducted … are properly posting to the Master File. TIGTA made no recommendations as a result of the work performed during the …

… Applications Press Release August 8, 2012 … WASHINGTON - Complaints from Internal Revenue Service (IRS) employees … referrals from Members of Congress, TIGTA reviewed complaints from IRS employees regarding the management of … many of the allegations set forth in the IRS employees' complaints. Those complaints alleged that IRS management is …

… contain over 500 provisions. Over 40 of these provisions added to or amended the Internal Revenue Code, and provide … training, outreach and guidance to taxpayers and preparers, computer programming, and data needs. The IRS has not … to support implementation of ACA tax provisions. TIGTA recommended that the IRS perform an analysis to evaluate the …

… cases timely and can take more than a year to resolve them. Communications between the IRS and victims are limited and … General for Tax Administration. "As the Federal Trade Commission has reported that identity theft continued to be … the IRS must make handling these cases a priority," he added. TIGTA recommended that the IRS: 1) establish …

… 650 servers in its field locations that can be decommissioned and added to the virtual server environment. "By virtualizing … Center Consolidation Initiative goals," he added. TIGTA recommended that the Chief Technology Officer (1) develop and …

… auditors determined that programming changes were incomplete and did not potentially identify more than 15,000 … and the IRS took actions to address them. Specifically, computer programming issues were corrected; guidance … for improvement, the IRS is overall, getting the job done," added General George. IRS management agreed with the …