… Season, the IRS allowed eligible taxpayers to use their computers and telephones. The IRS increased this service by … and reliable data, TIGTA could not determine whether offering taxpayers a self-assistance option to waiting in … information (such as age, income level, gender and zip code). Taxpayers were required to see an IRS employee to …

… whether the IRS is using appropriate contract types to accomplish its mission of tax administration. The review was requested by the IRS Office of Procurement. Choosing the appropriate contract … TIGTA recommended that IRS's program offices work more closely with the Office of Procurement during …

… the IRS's Oversight of Tax Preparers Press Release February 26, 2009 … The Treasury Inspector General for Tax … paid tax preparers. The reports assessed whether: the IRS's Office of Professional Responsibility (OPR) is taking action … and whether the process used by taxpayers to report complaints against paid tax preparers is effective. There …

… and a recent review by the Government Accountability Office of the IRS's emergency planning. TIGTA made recommendations in its previous reports to improve the … in 2005 clearly shows the need for IRS business units to work together to develop and test business continuity …

… TIGTA Releases Review of Earned Income Tax Credit Program Press Release February 5, 2009 … The Treasury Inspector General for Tax Administration … does not meet EITC requirements. The IRS should also work with the Department of the Treasury to obtain the …

… and executing the delivery of rebate checks to more than 130 million taxpayers. "Prior TIGTA reports concluded that … and accurately calculated how much taxpayers received," commented J. Russell George, Treasury Inspector General for … did experience difficulties in obtaining information from the IRS via telephone during the Filing Season because …

… recognition of Tim. As a dedicated professional, Tim is committed to excellence and I am proud to say he works for our organization," said J. Russell George, … of his federal career, beginning in 1985 as a Revenue Officer for the Internal Revenue Service (IRS). In 1991, Tim …

… prepared at Internal Revenue Service (IRS) Volunteer Income Tax Assistance (VITA) Program sites. The VITA Program … for returns prepared at volunteer sites have increased from 0 percent to 69 percent. The 2008 Filing Season review … convictions, and require sites to document whether they offer Refund Anticipation Loans. … not available … TIGTA …

… Debt Collection Program Procedures Press Release October 30, 2008 … The Treasury Inspector General for Tax … failed fraud detection system and insufficient resources to work all the fraudulent returns. The current findings are … No. 2007-10-076) concluded that the growth in refund fraud, combined with the IRS's priority of protecting revenue by …