Video Review Processes Have Been Implemented; However, Those Processes Can Be Strengthened

The Chief, Communications and Liaison, should establish processes to ensure that sufficient documentation is maintained by the SVEB for each approved video project request. This should include documentation of the approval by the majority of the SVEB members and the Deputy Commissioner for Operations Support.

The Chief, Communications and Liaison, should establish processes to collect and maintain documentation that supports the actual production date and actual cost of approved video projects. This information should be used to compare (a) actual production dates against video project approval dates to determine if preapproval requirements are being met and (b) actual costs against estimated costs to improve cost estimates for future video projects.