Telework Qualification Requirements Are Generally Being Met, but Program Improvements Are Needed

The IRS Human Capital Officer should finalize processes that provide reasonable assurance that employees participating in the Telework Program have completed telework training and have a valid telework agreement on file prior to beginning telework.

The IRS Human Capital Officer should clarify the rules associated with misconduct by clearly defining issues that warrant suspension and discontinuance of telework privileges.

The IRS Human Capital Officer should develop procedures for identifying teleworking employees who have been disciplined for conduct that negatively impacts the Telework Program.