Management Controls Should Be Strengthened to Improve Hardware Asset Inventory Reliability

The Chief Information Officer should review and update the existing Hardware Asset Management Inventory Certification Plan and reconciliation process to improve compliance, accountability, and participation of all asset inventory owners and stakeholders and to improve the accuracy of information of key KISAM-AM module fields during the annual certification process.

The Chief Information Officer should ensure that newly acquired assets are timely added into the KISAM-AM module by revising the current asset acquisition and receipt process to ensure the timely delivery of required vendor reporting and to improve accountability of personnel responsible for the receipt and acceptance process.

The Chief Information Officer should direct responsible personnel to research and update the KISAM-AM module records for all in-use assets to ensure that all identified blank User Name and/or Contact Name fields are populated accordingly.

The Chief Information Officer should improve the accuracy of the Location field in the KISAM-AM module for shared assets by capturing the specificity of the location for future hardware asset inventory certifications and transactions.

The Chief Information Officer should direct certifying officials to ensure that sufficient research is properly conducted to locate missing hardware assets prior to reporting them as lost.