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The Internal Revenue Service Is Not in Compliance With Federal Requirements for Software Asset Management

Report Information

Date Issued
Report Number
2017-20-062
Report Type
Audit
Joint Report
Yes
Participating OIG
Treasury Inspector General for Tax Administration
Agency Wide
Yes (agency-wide)
Questioned Costs
$0
Funds for Better Use
$0
View Report

Recommendations

The Chief Information Officer should establish executive governance for SAM within the IRS which acts as a centralized group to ensure that effective and knowledgeable decisions are being made timely by authorized personnel.

The Chief Information Officer should establish a SAM framework using Federal requirements and industry best practices as guidelines.

The Chief Information Officer should assess current SAM practices to identify gaps within the IRS's management of software licenses and take necessary corrective actions to resolve issues using the SAM framework. This should include establishing centralized management for SAM, developing a centralized inventory, and implementing a tool(s) necessary to perform other aspects of SAM such as discovery, metering, and entitlement analysis.