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Improvements Are Needed to Provide Effective Oversight of Workers' Compensation Claims

Report Information

Date Issued
Report Number
2018-10-037
Report Type
Audit
Joint Report
Yes
Participating OIG
Treasury Inspector General for Tax Administration
Agency Wide
Yes (agency-wide)
View Report

Recommendations

The IRS Human Capital Officer should train IRS specialists to ensure that all five elements are met when initiating workers' compensation claims.

The IRS Human Capital Officer should develop procedures to remind specialists when it is time to obtain updated documentation, e.g., updated earnings and dependency information, to monitor active claims.

The IRS Human Capital Officer should conduct quality reviews of active claims to determine whether updated documentation is being obtained and reviewed as required.