Improvements Are Needed to Ensure Effective and Timely Processing of Post-Appointment Arrest Notifications

Develop overall post-appointment arrest timeliness goals to promote efficient processing of post-appointment arrest cases from initiation to final adjudication.

Establish a quality review process to measure the EIS Branch’s success in achieving post-appointment arrest case processing timeliness goals, including the routine review of cases exceeding established timeliness goals to determine the cause of any delays.

The Human Capital Officer should modify case tracking procedures to enable the EIS Branch to eliminate the creation of duplicate cases and remove non-IRS employees from the system used to track post-appointment arrest cases.