Four Fair Tax Collection Practices Violations Resulted in Administrative Actions in Fiscal Year 2016

The Acting IRS Human Capital Officer should clarify guidance to the Labor Relations/Employee Relations staff to assure that cases are timely closed on the ALERTS within 180 calendar days of the case being opened on the ALERTS or within 10 calendar days of the employee's receipt of a decision letter.

The Acting IRS Human Capital Officer should review the 14 closed complaint cases not entered into the ALERTS in FY 2016 and determine whether the complaints are FTCP violations.