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Fiscal Year 2022 Statutory Review of Potential Fair Tax Collection Practices Violations

Report Information

Date Issued
Report Number
2022-30-056
Report Type
Audit
Joint Report
Yes
Participating OIG
Treasury Inspector General for Tax Administration
Agency Wide
Yes (agency-wide)
Questioned Costs
$0
Funds for Better Use
$0
View Report

Recommendations

The IRS Human Capital Officer should review the FY 2021 miscoded cases to ensure that a proper analysis of the FTCP violation is conducted and the correct issue code is applied.

Issue a memorandum to collection managers reinforcing the procedures to be used when addressing taxpayer or representative complaints on IRS employee misconduct.

Remind group managers of their annual mandatory observation review requirement and the alternative methods available to satisfy this requirement.