Date Issued
Report Number
2019-30-047
Report Type
Audit
Joint Report
Yes
Participating OIG
Treasury Inspector General for Tax Administration
Agency Wide
Yes (agency-wide)
Questioned Costs
$0
Funds for Better Use
$0
Recommendations
The Chief, CI, should request that the Director, Modernization Development and Delivery, W&I Division, develop a process for transferring taxpayer-initiated cases to STARS for scheme development and CI case consideration.
The Chief, CI, should develop a process for employees who work identity theft cases such as TAS and the W&I Division's IDTVA organization to submit quality identity theft referrals and fraud referrals to CI.
Recommendation rejected by IRS
The National Taxpayer Advocate should finalize and disseminate to employees its guidance on routing identity theft referrals to CI.