Date Issued
Report Number
2016-40-023
Report Type
Audit
Joint Report
Yes
Participating OIG
Treasury Inspector General for Tax Administration
Agency Wide
Yes (agency-wide)
Questioned Costs
$0
Funds for Better Use
$0
Recommendations
The Commissioner, Wage and Investment Division, should ensure that managers are providing, by the close of business each Monday, the CSRs with annotated AALs identifying cases that need immediate attention.
The Commissioner, Wage and Investment Division, should ensure that the CSRs return the annotated copy of the AAL received from their manager, as required, by the close of business each Friday detailing actions they took on each of the cases the manager identified as needing immediate attention.