The Director, Field Collection, SB/SE Division, should improve new revenue officer training by adding direct contact scenarios pertaining to taxpayers’ statements concerning their right to representation.

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Date Issued

August 15, 2023

Recommendation number

Status

Open

The Director, Field Collection, SB/SE Division, should improve new revenue officer training by adding direct contact scenarios pertaining to taxpayers’ statements concerning their right to representation.

Report

Fiscal Year 2023 Statutory Review of Restrictions on Directly Contacting Represented Taxpayers

Significant Recommendation

Questioned Costs

Funds for Better Use

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