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Date Issued
Recommendation number
3
Status
Closed
The Commissioner, Wage and Investment Division, should ensure that all telephone lines that place callers on hold provide information regarding tax scams, including information on where and how to report tax scams and how to protect themselves from identity theft and tax scams as legislatively required.
Report
Actions Are Needed to Improve the Quality of Customer Service in Telephone Operations
Significant Recommendation
No
Questioned Costs
$0
Funds for Better Use
$0