Dedicate staff to ensure that manual inventories worked by collection representatives are always in process to avoid potential delayed collection actions and taxpayer burden.

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Date Issued

December 19, 2023

Recommendation number

Status

Closed

Dedicate staff to ensure that manual inventories worked by collection representatives are always in process to avoid potential delayed collection actions and taxpayer burden.

Report

Post-Pandemic Actions Have Contributed to Declines in Automated Collection System Level of Service and Collection

Significant Recommendation

Questioned Costs

Funds for Better Use

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