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April 25, 2011

TIGTA - 2011-22
Karen Kraushaar
karen.kraushaar@tigta.treas.gov
TIGTACommunications@tigta.treas.gov
(202) 622-6500

Taxpayer Payments Were Improperly Transferred to the Excess Collection File

WASHINGTON - The Internal Revenue Service (IRS) improperly transferred taxpayer payments to the Excess

Collection File (XSF), according to a report publicly released today by the Treasury Inspector General for Tax

Administration (TIGTA).

The XSF is a control file containing nonrevenue receipts (i.e., receipts received for items other than taxes) and

tax payments that cannot be applied to a taxpayer account. Once the payment is moved to the XSF, it is no

longer associated with the taxpayer's account.

TIGTA examined two statistically valid samples (small dollar transfers and transfers over $1 million) of

taxpayer payments transferred to the XSF and determined that the documentation was insufficient to support the

transfer in most of the sampled cases. As a result, TIGTA estimates that more than $604 million was

improperly transferred into the XSF. TIGTA also found that managerial approval was not always obtained in

the sample of transfers over $1 million, and estimates that IRS employees transferred more than $145 million to

the XSF without managerial approval.

Taxpayers who submit a tax payment when the IRS is barred from making an assessment must be refunded their

payment if they make a timely claim for a refund. Some of these types of payments were transferred to the

XSF, and TIGTA estimates 224 taxpayers were not adequately notified of their rights to have their payments

refunded, involving more than $116 million transferred to the XSF.

"The IRS must improve all procedures associated with the Excess Collection program to ensure more consistent

processing, approval, and communication with taxpayers," said J. Russell George, Treasury Inspector General

for Tax Administration. "Until the IRS takes corrective action, there is an increased risk that taxpayers will not

recover their payments," he added.

TIGTA made five recommendations in the report. The IRS agreed with all of those recommendations and plans

to take corrective actions.