WASHINGTON --The Internal Revenue Service (IRS) is not evaluating its enforcement
employees' job performance based on quotas or other records of tax enforcement results,
according to a new report from the Treasury Inspector General for Tax Administration
(TIGTA).
The IRS Restructuring and Reform Act of 1998 (RRA 98) requires the IRS to ensure that
managers do not use any record of tax enforcement results to evaluate its enforcement
employees. TIGTA is required by RRA 98 to annually assess the IRS's compliance with
these restrictions on the use of enforcement statistics.
TIGTA's review found that IRS managers did not include records of tax enforcement
results in employees' performance evaluations in compliance with Section 1204(a) of
RRA 98. The review also found that IRS managers did evaluate employees on the fair
and equitable treatment of taxpayers and did prepare quarterly self-certifications showing
their compliance with RRA 98 Sections 1204(b) and (c) respectively.
"Based on the results of our audit, the IRS's efforts to enforce the employee evaluation
requirements under Section 1204 are generally effective and are helping to protect the
rights of taxpayers," said J. Russell George, Treasury Inspector General for Tax
Administration.
TIGTA did not make any recommendations in this report. IRS management agreed with
the report language and conclusions.