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The IRS Eliminated Its Employee Suggestion Program Without Plans for a Replacement

Report Information

Date Issued
Report Number
2023-30-020
Report Type
Audit
Joint Report
No
Agency Wide
Yes (agency-wide)
Questioned Costs
$0
Funds for Better Use
$0
View Report

Recommendations

Contact comparable Federal agencies with the highest levels of engagement and employee satisfaction scores and identify best practices of those agencies’ ESPs.

Contact comparable Federal agencies with the highest levels of engagement and employee satisfaction scores and identify best practices of those agencies’ ESPs.

Using the information from Recommendation 1 as well as employee survey data, develop options for a new Service-wide employee feedback process to support the agency’s transformation efforts under the Inflation Reduction Act.