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Improvements Are Needed to Ensure Oversight of and Increase Participation in the Free File Program

Report Information

Date Issued
Report Number
2024-400-067
Report Type
Audit
Joint Report
Yes
Participating OIG
Treasury Inspector General for Tax Administration
Agency Wide
Yes (agency-wide)
Questioned Costs
$0
Funds for Better Use
$0
View Report

Recommendations

The Chief, Taxpayer Services, should allocate funding to promote the Free File Program.

The Chief, Taxpayer Services, should develop a comprehensive MOU provision testing plan that ensures that all sections of the MOU (and addendums, as applicable) are being addressed each filing season. This should include noting which provisions cannot be reviewed along with an explanation why.