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Actions Need to Be Taken to Improve Services Provided at Taxpayer Assistance Centers

Report Information

Date Issued
Report Number
2025-108-017
Report Type
Audit
Special Emphasis
Inflation Reduction Act
Joint Report
No
Agency Wide
Yes (agency-wide)
Questioned Costs
$0
Funds for Better Use
$0
View Report

Recommendations

The Chief, Taxpayer Services should ensure that TAC managers enforce procedures for treating non-English speaking customers properly at TACs.